1. What this policy covers
This Privacy Policy explains how WAYSOFT collects, uses, and protects information when you visit shopwaysoft.com, read our guides, view our products, or click through to shop WAYSOFT products on Amazon.
At this stage, shopwaysoft.com is a brand and product-information website. Purchases, payment processing, shipping, returns, and most order support happen on Amazon and are handled under Amazon's own policies.
2. Information we may collect
Information you choose to provide: if you use our contact form, contact us by email, reply to us, request to join the WAYSOFT Comfort Journal, or otherwise send information to WAYSOFT, we may collect your name, email address, selected topic or product, message, email consent, and any optional Amazon order number you choose to include.
Website usage information: we may collect basic technical information such as pages visited, approximate location, device type, browser type, referral source, and interactions with links or buttons. This helps us understand which products and guides are useful.
Amazon purchase information: shopwaysoft.com does not collect your Amazon password, payment details, shipping address, or full Amazon order history. If you contact us about an Amazon purchase, we may see only the order or product information you choose to share with us through Amazon's customer service tools or your message.
3. Cookies and analytics
We may use cookies, similar technologies, or privacy-focused analytics tools to understand site performance, content usefulness, and referral traffic.
If Google Analytics, Cloudflare Web Analytics, Pinterest, Meta, Amazon Attribution, or similar tools are enabled, those services may process limited usage data according to their own terms and privacy policies.
You can usually limit cookies through your browser settings. Some browsers and devices also allow you to reduce tracking or send privacy preference signals.
4. How we use information
We use information to operate and improve the website, understand which WAYSOFT products and guides customers care about, respond to questions, measure traffic from search and social media, improve our product pages, and protect the website from abuse or technical problems.
If you request the WAYSOFT Comfort Journal, we use your email address to manage and send the occasional material, care, and seasonal updates you requested. You may withdraw that request or unsubscribe at any time.
5. How we share information
We do not sell personal information. We may share limited information with service providers that help us host the website, measure traffic, maintain security, deliver contact-form messages, send email, or understand advertising performance.
Our contact form and Comfort Journal request form currently use FormSubmit to deliver submissions to WAYSOFT. FormSubmit processes the fields you submit and states that form submissions may be retained for up to 30 days. You may email us directly instead if you do not want to use a form.
We may also share information when required by law, to protect our rights, to prevent fraud or misuse, or as part of a business transfer involving the WAYSOFT brand or website.
6. Third-party websites and Amazon
This website links to Amazon and may link to social media platforms or other third-party websites. When you leave shopwaysoft.com, the privacy policy of that third party applies.
Amazon controls the checkout experience for WAYSOFT products sold there, including payment processing, shipping information, returns, reviews, and account login. Please review Amazon's policies for details about how Amazon handles that information.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or limits on the use of certain personal information.
Because this website currently does not operate customer accounts or direct checkout, WAYSOFT may have limited information about you unless you have contacted us directly or requested the Comfort Journal. For Amazon order, payment, delivery, or account data, please use Amazon's privacy and customer service tools.
8. Data retention and security
We keep information only as long as reasonably needed for the purposes described in this policy, including customer support, website improvement, legal compliance, and business records. Contact-form delivery providers may keep a temporary copy according to their own retention practices.
We use reasonable technical and organizational measures to protect information, but no website, email system, or online service can be guaranteed to be completely secure.
9. Children's privacy
WAYSOFT products and this website are intended for adults. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy as the WAYSOFT website, analytics tools, email program, social media activity, or selling channels change. The latest version will be posted on this page with an updated date.
11. Contact
For privacy questions about this website, email WAYSOFT at [email protected]. For Amazon order, shipping, return, or payment questions, use the customer service channel shown on your Amazon order, Amazon seller profile, or the WAYSOFT Amazon product page.